 Buchan Town Cars - Our Services
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Advance Bookings
Whatever your requirement, book your cab in advance and our call centre will ensure that it arrives on time.
24 x 7 Service
Our lines are manned 24 hours a day, 7 days a week. Our Private Hire Cars serve the people of Clackmannanshire and Central Scotland non-stop. We never close!
Efficient Call Handling
Our call centre in Alloa is manned by trained staff. All calls are recorded, allowing us to practise excellent customer service, train staff and investigate issues.
Ring on Approach
One of the superb new features of our integrated Mercury Exel System is that when your driver is a couple of minutes away, he activates 'Ring on Approach' from his keypad. Our office computer then calls you, and the 'two rings' notify you to make your way to the pick-up point. TIP: Store this number and label it 'taxi outside'.
'Chip & PIN' Card Payments
This method of paying is primarily aimed at business and professional customers. Please note a card processing service charge is applied when paying with this method. When ordering your taxi why not request a cab with on board ‘chip & PIN’ payment facilities. This provides you with the additional convenience of paying for your taxi fare with either a debit or credit card. The mobile payment terminals we use are fully UK bank accredited and with ‘chip & PIN’ this is the safe and secure way of paying for a fare in much the same as many other everyday items and services.
Parcel/Courier Delivery Services
We don't just carry passengers. Over the years, we have delivered objects of all sizes and shapes. We can deliver speedily your parcel subject to size and weight. Our rates are competitive both locally and within the UK.
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Corporate Services
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Professional drivers are smart, courteous and discreet; fully respecting your privacy and client confidentiality.
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Flexible pickup from work or home.
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Meet-and-greet service for clients arriving at the airports.
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Waiting service on request, we can wait for you while you attend business appointments, rather than dropping you off and collecting later.
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Monthly invoicing available for regular business travel; payment can be made via BACS, Cheque or Credit Card.
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Any destination
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airport transfers.
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business appointments, conferences.
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corporate events.
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sporting events; football, golf, a day at the races.
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theatre and concerts.
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restaurants and social functions; entertaining clients, Christmas parties.
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